Description

External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
Monday-Friday, 8 AM-5 PM with rare need to support evening and weekend events. Occasional overnight travel necessary to attend meetings, conferences, etc.
Advertised Salary Commensurate with experience Posting Date 12/19/2025 Open until filled No Closing Date 12/26/2025 Proposed Starting Date 01/12/2026 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title Web Administration Manager FLSA Exempt FTE 1.00 Minimum Qualifications
Bachelor's degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience
Preferred Qualifications
Experience with large, complex custom-built applications and reporting systems.
Experience with Extension and Land Grant-related reporting and data collection requirements.
Experience speaking publicly & delivering reports in front of executives and stakeholder groups.
Experience supervising data center operations, staff and projects.
Experience supervising and directing application & web development staff and projects.
Experience managing different teams with different specialties (application dev, web dev, datacenter ops, web tech support, accessibility initiatives).
Position Summary
The IT Assistant Director for Web & Information Systems is responsible for providing leadership to the CAES Web Development, Application & Data Development, and Systems and Network Administration Teams as well as representing the unit in project discussions and reports with stakeholders and administration. The Web Development team is broadly responsible for the design, construction and maintenance of many of the organization's web sites as well as for monitoring the overarching web presences for accessibility compliance, search engine optimization, and quality issues. Systems and Network Administration Team is responsible for the college's central datacenter operations and for enabling the services which are hosted upon and delivered by the datacenter as well as managing special projects involving network solutions both on and off campus. The Application & Data Development team works with data custodians and consumers to facilitate access to and management of the college's data through the configuration of off-the-shelf solutions and/or the construction of custom information systems. The individual in this position is responsible for the efficient and effective operation of this team as it delivers services to their respective clientele.
Knowledge, Skills, Abilities and/or Competencies

• Ability to listen effectively and clearly communicate technical issues both orally and in writing
• Ability to work independently, multitask and prioritize
• Strong organizational skills
• Ability to estimate work and meet deadlines
• Ability to establish and maintain effective working relationships with others in a team environment
• Ability to provide client support in a positive, proactive manner
• Ability to effectively adapt to rapidly changing technology and apply it to client needs and departmental goals
• Professionalism and integrity in representing information technology offices or programs
• Clear focus on customer service; ability to work within a strong and effective team gaining synergy across discipline boundaries
• Extensive knowledge of information systems, applications, and web, and the ability to provide superior customer service to a wide client base
• Strong analytical and problem-solving skills
• Ability to effectively handle multiple simultaneous projects and be well organized

Physical Demands

• Sit at a workstation for long periods of time
• Occasional assistance in lifting or moving of computers, servers, network equipment, racks, etc.
• Driving as needed to perform job duties

Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities
Leadership, planning, coordination, and facilitation of Web & Information Systems services by coordinating with department-based personnel and other stakeholders as needed. Develop and maintain strategic partnerships with CAES, UGA, University System of Georgia (USG), and external IT entities. Examples include redesign of college websites, representing the unit at CAES dept head or stakeholder meetings, representing CAES OIT on UGA committees, forums and panels.
Percentage of time 50 Duties/Responsibilities
Collaborate with the OIT Executive Leadership Team in organizational planning activities. Examples include strategic planning initiatives, leadership retreats and unit-wide gatherings, annual unit goals and priorities.
Percentage of time 15 Duties/Responsibilities
Establish IT service delivery standards and objectives for division teams (including both technical requirements and client needs). Create reports and statistics on projects. Measure client satisfaction.
Percentage of time 10 Duties/Responsibilities
Lead continuous improvement of the Web & Information Systems teams by identifying or creating training, leading AI initiatives and integration of new technologies.
Percentage of time 10 Duties/Responsibilities
Develop and manage technology plans and advocate for resources.
Percentage of time 10 Duties/Responsibilities
Other duties as assigned.
Percentage of time 5

Contact Information

Recruitment Contact

Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Travis Zetterower Recruitment Contact Email tzetter@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents